Answers to Frequently Asked Questions (FAQ)
How to show battery percentage?
Charger Alert shows your battery percentage in a number of places:
- In the main screen when you open the app.
- As an ongoing notification that you can view by swiping down or from the lock screen.
- In a battery widget if you decide to add one to your home screen.
To always have the battery percentage displayed in the status bar at the top of your android device, follow these three simple steps:
- Go to your system
Settings
. - Select the
Battery
section. - Find the
Battery percentage
option and toggle the button on.
This will permanently show the battery percentage remaining in the status bar at the top of your android device.
How to check battery health?
You can check your device's battery health from the main screen of the Charger Alert app.
Under normal conditions your battery's health should be displayed as Good
.
If there is a problem with your battery then you may see one of the following instead:
Overheated
if the battery is too hot and has overheated.Cold
if the battery is too cold to operate at optimum capacity.Overvoltage
if the battery has too much voltage from charging.Dead
if the battery is dead and can no longer hold a charge.Failed
if the battery has failed for some other reason.
How to change the alert sounds?
The alert sounds can be changed in the Notification settings.
- Go to the app
Settings
. - Select
Notifications
. - Choose the alert you want to customize.
- Select
Sound
, and pick a sound to use for the alert.
Important Note: due to a current limitation with the Android system, you cannot go back to using the default app sound for an alert once it has been changed, unless you Clear storage of the app data from the system Settings or completely uninstall and reinstall the app again. Unfortunately either method will result in losing your current preference settings for the app.
Why are the battery alerts not working?
If you find that the alert notifications are not working, please check the following:
-
Charger Alert is enabled and running
Check that the toggle button at the top of the main screen is turned on. You should see an ongoing notification displaying your battery information. This indicates that Charger Alert is enabled and running in the background. -
Battery alerts are enabled
Make sure that you have switched on the battery alerts you want enabled from the Alert screen, which is accessed from the icon at the top of the main screen, next to the toggle button. -
Notifications are enabled
Make sure that Show notifications is enabled. You can access this from within the app by going toSettings > Notifications
or from the system'sSettings > Apps & notifications > Charger Alert > Notifications
screen. -
Battery optimization is disabled
Make sure that any battery saving or battery optimization features are not restricting Charger Alert from running in the background.
Go to the system'sSettings > Apps & notifications > Charger Alert > Battery
screen and turn off any such restrictions for the app.
Why is the unplugged alert not working?
By default, the unplugged alert will only trigger when it is activated and the charger is unplugged while the screen is locked.
If you do not have a screen lock set (in system Settings
> Security
> Screen lock
) or simply want the unplugged alert to always trigger any time the charger is unplugged, then you can go to the app Settings
and switch off Only if screen locked
under the Unplugged
settings section.